Stuttgart becomes the first airport in Germany to embrace Amadeus’ cloud computing technology for passenger services.
More than 200 check-in counters and gates, as well as 30 self-service kiosks have transitioned to to the new technology, which Amadeus says ensures a smoother check-in experience.
Thanks to this technology, the migration was handled largely remotely, with only a skeleton team of engineers needed on-site at the terminal.
The major IT modernisation sees Stuttgart increase passenger self-service options with the installation of 30 self-service check-in kiosks from ICM Airport Technics, an Amadeus company, as well as introducing self-boarding gates and Amadeus technology for passenger payments for additional services such as excess baggage.
The airport’s director of infrastructure and CIO, commented: “We are an essential industrial and business hub for the entire region, and we’re committed to delivering a pleasant passenger experience.
“The modern and reliable IT system from Amadeus is for us a major success factor for a smooth check-in process now and in the future.
“We especially appreciate that the new IT solution by Amadeus saves energy and will contribute to our sustainability efforts at Stuttgart Airport.”