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  • Khoros Announces the Khoros Kudos Award Winners for Excellence in Digital Customer Engagement

Khoros Announces the Khoros Kudos Award Winners for Excellence in Digital Customer Engagement

Awards give “kudos” to industry-leading brands revolutionizing CX with Khoros’ software and services for digital care, messaging, chat, online communities, and social media marketing Khoros, a global leader in digital-first…

NICE to Showcase Strategies for Driving Agile Customer and Employee Experiences

New thought leadership focused virtual events bring together acclaimed industry and product experts delivering insights on boosting performance and satisfaction using analytics, automation, cloud and WFM NICE (Nasdaq: NICE) today…

New Hyundai Motor Group Innovation Center in Singapore to Transform Customer Experience through Future Mobility R&D

Construction begins with virtual groundbreaking ceremony attended by Singapore Prime Minister Lee Hsien Loong, South Korea’s Industry Minister Sung Yun-mo, and Hyundai Motor Group Executive Vice Chairman Euisun Chung HMGICS…

Twilio is buying customer data startup Segment for between $3B and $4B

Sources have told TechCrunch that Twilio intends to acquire customer data startup Segment for between $3 and $4 billion. Forbes broke the story on Friday night, reporting a price tag…

Robinhood Accounts Looted and No Customer Service to Call

Accounts Looted, Customers Watched Helplessly Have a problem at Robinhood? Well, that’s too damn bad.  Robinhood might take 3 weeks to get back to you, even in cases of fraud…

Twilio to buy cloud customer data startup Segment for $3.2 billion: Forbes

FILE PHOTO: A banner for communications software provider Twilio Inc., hangs on the facade of the New York Stock Exchange (NYSE) to celebrate the company’s IPO in New York City,…

Twilio Set To Acquire Cloud Customer Data Startup Segment For $3.2 Billion

Twilio CEO Jeff Lawson, seen here speaking at Web Summit in 2015, is set to make his second major acquisition in the past two years by acquiring Segment for $3.2…

Rackspace Technology helps Relay42 deliver up to 500,000 customer data events per second

LONDON, Oct. 08, 2020 (GLOBE NEWSWIRE) — Rackspace Technology ™ (NASDAQ: RXT), the multicloud solutions provider, has today announced that its management of Relay42’s Amazon Web Services (AWS) IT infrastructure…

Arm exec says ‘firewalls’ will protect customer info after Nvidia deal

By Stephen Nellis (Reuters) – If Nvidia Corp <NVDA.O> buys Arm Ltd from SoftBank Group Corp <9984.T>, Arm will keep “firewalls” in place to ensure the data center chip company…

YC grad DigitalBrain snags $3.4M seed to streamline customer service tasks

Most startup founders have a tough road to their first round of funding, but the founders of Digital Brain had it a bit tougher than most. The two young founders…