Providence’s Digital Innovation Group is adding two Seattle entrepreneurs and former colleagues to lead its newest incubated health tech startup, an “access optimization platform” called DexCare.
Derek Streat is joining as CEO and Sean O’Connor will be chief commercial officer. Streat previously co-founded C-SATS, a Seattle startup that uses technology to grade surgeons and was acquired by Johnson & Johnson in 2018. O’Connor was the company’s chief revenue officer for four years.
Providence initially started up DexCare in 2016 to help with digital patient acquisition for its same-day care business, Providence Express Care Virtual. The software platform helps navigate patients to the most appropriate care setting and integrates with existing systems.
DexCare has seen a 30X increase in patient visit volume during COVID-19 as care shifts online. It is also now being used with other care venues at Providence and with other outside health systems.
Here’s how Streat describes the company on his LinkedIn page:
In a complex and vast sea of virtual “point solutions”, DexCare is the operating system that makes it all work. DexCare’s data-driven intelligence engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals—expanding the reach of health system service lines into a new, digital and on-demand consumer arena. The platform attracts and caters to high-value consumers by providing a fully-digitized, unified experience that routes consumers to the best care options while leveraging existing EMR, caregiver and brand investments.
Streat is a veteran of Classmates.com who also previously founded AdReady and Medify. O’Connor spent nearly a decade at Intuitive Surgical before joining C-SATS.
“We are fortunate to have Derek and Sean on-board to help us expand the reach of DexCare,” Aaron Martin, chief digital officer at Providence, said in a statement. “Their experience in e-commerce and marketing technology, combined with a deep understanding of healthcare technology will help bring this platform to market in a way that can benefit the entire healthcare industry — offering the best solution possible to health systems in need of optimizing their patient access.”
DexCare is the third company born out of the Digital Innovation Group. The plan is to spin out the company; other spinouts include Xealth, which just raised cash from Cerner, and Circle, which was acquired by Wildflower Health.
Providence also runs a $300 million venture capital fund that invests in early-to-mid-stage healthcare companies.